Privacy Policy

Effective Date: August 11, 2025

NorCal Aerial Image (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

  • Contact information you provide (name, email, phone)

  • Information submitted through our contact forms or email subscriptions

  • Basic usage data (IP address, browser type, device type) via analytics tools

  • Cookies to improve your browsing experience

How We Use Your Information

  • Respond to inquiries and provide services

  • Send updates, promotions, and newsletters (if you opt in)

  • Analyze website performance and improve user experience.

Data Sharing

We do not sell your information. We may share data with:

  • Service providers (e.g., email marketing platforms, analytics providers)

  • Legal authorities, when required by law

Cookies & Tracking

We use cookies to store preferences and track site usage. You can disable cookies in your browser settings.

Your Rights (California Residents – CCPA/CPRA)

You may request:

  • A copy of the personal data we have about you

  • Deletion of your data

  • To opt out of the sale or sharing of your data (we do not sell data)

To exercise your rights, email rich@norcalaerialimage.com.

Terms of Service

Last Updated: 8/15/25

These Terms of Service (“Terms”) govern all services provided by NorCal Aerial Image (“Company,” “we,” “our,” or “us”) to our clients (“Client,” “you,” or “your”). By booking or using our services, you agree to these Terms.

1. Services Provided

We offer aerial photography, videography, mapping, inspection imagery, and related services as outlined in your project agreement or invoice. All work is performed in compliance with FAA regulations, applicable local laws, and safety guidelines.

2. Scheduling & Cancellations

  • Projects are scheduled based on availability and weather conditions.

  • Cancellations or rescheduling require at least 48 hours’ notice.

  • Cancellations made within 48 hours of the scheduled shoot may incur a cancellation fee of up to 50% of the project total.

  • Weather-related postponements will be rescheduled at no additional cost.

3. Payment Terms

  • Payment terms will be outlined in your invoice or service agreement.

  • Unless otherwise agreed, a deposit may be required to secure your booking, with the balance due upon delivery of final files.

  • Late payments may incur a 5% late fee per 30 days past due.

4. Deliverables & File Access

  • Final deliverables will be provided in the formats agreed upon in advance.

  • Files will be delivered via password-protected gallery, download link, or other secure method.

  • Client is responsible for downloading and securely storing files; we do not guarantee indefinite storage unless specified in writing.

5. Licensing & Usage Rights

  • Unless otherwise stated in writing, all content is licensed, not sold.

  • Licensing terms will be specified in your project agreement or invoice.

  • Content may not be resold, transferred, or sublicensed without written permission from NorCal Aerial Image.

  • For licensing details, please refer to our Copyright & Licensing section.

6. Client Responsibilities

  • Client must secure all necessary permissions to photograph/film the property or location, including property owner consent and any required permits.

  • Client must inform us of any safety hazards, flight restrictions, or access limitations prior to the scheduled shoot.

7. Limitation of Liability

We are not liable for:

  • Delays or inability to perform due to weather, airspace restrictions, or conditions beyond our control.

  • Loss of revenue or other consequential damages resulting from the use or inability to use the deliverables.

  • Any claims arising from the use of content outside the licensed terms.

8. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Contra Costa County, California.

9. Acceptance of Terms

By booking or using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Copyright & Licensing

Last Updated: [Date]

1. Copyright Ownership

All photographs, videos, maps, and other creative works produced by NorCal Aerial Image (“Company,” “we,” “our”) are protected by United States and international copyright laws.
Unless otherwise agreed in writing, the Company retains full copyright ownership of all original works created.

2. Client Project Licensing

For commissioned projects, the Client is granted a non-exclusive, non-transferable license to use the delivered content for the purposes specified in their project agreement or invoice.

  • Permitted Uses: Marketing, advertising, internal documentation, social media, print, and web use related to the Client’s business or project.

  • Prohibited Uses: Reselling, relicensing, sublicensing, or using the content for any purpose other than what was agreed in writing.

Licenses do not grant ownership of the content and do not include raw, unedited files unless explicitly stated in the agreement.

3. Stock Image & Video Licensing

Images and videos purchased through our online store are licensed under one of the following:

  • Royalty-Free Commercial License – For marketing, advertising, editorial, or other approved commercial purposes.

  • Editorial License – For non-commercial, newsworthy, or educational purposes only.

Licensing terms, permitted uses, and restrictions are outlined on the product page and at checkout.

4. Attribution

Attribution (“Photo/Video by NorCal Aerial Image”) is not required for licensed commercial use but is appreciated when possible, especially for editorial use.

5. Unauthorized Use

Unauthorized reproduction, resale, distribution, or public display of our content without a valid license or written permission is prohibited and may result in legal action.

6. Contact for Licensing Inquiries

If you wish to use our content outside of the licensed terms, please contact us at:
📧 rich@norcalaerialimage.com

Accessibility Statement

Last Updated: 8/15/25

NorCal Aerial Image is committed to making our website accessible to all users, including people with disabilities. We strive to ensure that our site meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Efforts Include:

  • Using clear, descriptive headings and text for easier navigation.

  • Providing alternative text (alt text) for all meaningful images.

  • Ensuring sufficient color contrast for text and background elements.

  • Designing pages to be usable on desktop, tablet, and mobile devices.

  • Avoiding content that flashes or causes discomfort.

Ongoing Improvement
We regularly review our site and make updates to improve accessibility. While we work hard to maintain compliance, we recognize that accessibility is an ongoing process.

Contact Us About Accessibility
If you experience any difficulty accessing content on this website or have suggestions for improvement, please contact us:
📧 rich@norcalaerialimage.com
📞 (925) 305-4711

Disclaimer

While NorCal Aerial Image is capable of aerial data collection, visitors should understand that we do not interpret survey-grade information or provide surveying, engineering, or inspection services.

For projects where exact measurements are required, you must rely on a licensed land surveyor or survey engineer. Our data gathering services can support your surveyor, but they do not replace the need for a licensed land surveyor in any state. This is standard across the industry — no drone data collection service can legally interpret survey-grade data without a surveyor on staff.

Additionally:

  • We do not overlay property boundaries on home lots (developed or undeveloped).

  • We do not guarantee absolute accuracy for legal or engineering purposes.

  • All media provided is for informational, marketing, or general reference use only.

By using our services or this website, you acknowledge and agree to these limitations.